FAQ

Most frequent questions and answers

Unfortunately Safari is NOT compatible with our system. Its more Compatible with Windows, As such download & install Google Chrome. However we are currently working on a solution for the near future.

After you’ve chosen paying through PayPal at the Caribbean Cyber Stream website, you will be transferred to PayPal’s service where the actual payment will be made. You can login with your existing PayPal credentials or create a new account. All of this is done through a secure connection. No outsider will be able to see your information through that connection. After you’ve accepted the payment you’ll be redirected back to the Caribbean Cyber Stream website where your payment is registered straight away.
3. A personal Unique Password that you can use to access the video if purchased in advance.

 After purchasing the Digital ticket you will be sent a Confirmation Email, which you will be given the various information
1. The expiry date of the Ticket
2. What the Ticket was purchased for.
3. A personal Unique Password that you can use to access the video if purchased in advance.(No need to repurchase)

Gmail and Yahoo accounts can Sometimes be redirected to spam mail. If this Occurs, plese check your spam/Junk mail folder and except correspondence as non junk mail. If this continues to occur please contact us via email at [email protected] or talk to the live admin if its pay per view and we will try to solve the problem.

To protect our users from password sharing our system only allows one (1) Browser to be open at a time when watching the Pay-Per-View or Video on Demand. However if two or more browsers are open and the same password are used then the system will bump out one user and allow the other to view the content and vise versa.(Please don’t share your unique code with anyone)

This is a Protection mechanism to prevent ticket theft, its known as “Two(2) Factor Authorization” Once customers used another browser to view the content an email will be sent to them with another unique code to verify if it’s actually the purchaser. Don’t be alarmed it’s just to protect you from fraud.

For now it’s only Pay Pal, however we are working on other payment methods.

Sorry!!! All ticket purchases are non-refundable. When a complaint is made and is verified as Caribbean cyber Stream error then a free ticket password will be given for 1 day viewing of any Video “On Demand” or any upcoming Pay-per-View Event.

You need to have a PC and Internet service (DSL, cable, optical fiber, etc.) We recommend 3Mbps Internet service or more for the best viewing experience.

Our Platform for both Pay Per View (PPV) and Video on Demand(VOD) are actually FREE. However we operate on a fair share basis where 50% – 50% of all revenue generated will be acknowledged.(This arrangement will change base on agreement between caribbean Cyber Stream and Clients)

No you cannot record the Pay-Per-View content. Caribbean Cyber Stream own the digital rights to broadcast and distribute only.

IMPORTANT NOTICE
The content made available on or through the Service, including without limitation, any text, software, graphics, photos, sounds, music, videos and interactive features, but excluding User Materials, may be protected by copyright or other intellectual property rights and owned by Caribbean Cyber Stream or third party licensors of Caribbean Cyber Stream.No material from the Service may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without written permission of the copyright owner. Modification of materials obtained from the Service, including, but not limited to, User Materials, for any other purpose, including, without limitation, any commercial purpose, is a violation of the copyrights and other proprietary rights of Caribbean Cyber Stream or its licensors, unless you have obtain express written authorization to the contrary. All design rights, databases and compilation and other intellectual property rights, in each case whether registered or unregistered, and related goodwill are proprietary to Caribbean Cyber Stream.